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#Id not connected litemanager how to
#Id not connected litemanager code
#Id not connected litemanager windows

#Id not connected litemanager code

GoToMyPC splits its configuration between account management on the website and the downloadable client options, which isn't as clean as having it all in one place, however one of the security options from account settings is two-factor authentication, providing for a one-time code sent to a user's phone to confirm authorisation.įurther to this, other welcome security features are included such as blanking the screen and locking the keyboard during session use, and locking the host on disconnect.Īs expected GoToMyPC sports many of the common features found among its peers - this includes shared clipboards, file transfer facilities, remote printing, and per-machine usage reports. The website for account management is secured with TLS while sessions are encrypted with 128-bit AES. An access code is still required for authentication, and this is stored with the host computer.Īs a result GoToMyPC both brokers handshake between machines and by default will attempt to setup a direct connection, falling back to a mediated connection if this isn't possible or if prevented by the client's security options. They can then start a session by downloading a separate viewer program and connecting. Instead, a user needs only login to the GoToMyPC website and they'll be presented with a list of machines where the host client is installed using their login. In typical English documentation usage, "Quick Start" is the "How to use this in 5 easy steps" documentation that many or most techs will simply never read.Continuing the trend GoToMyPC, developed by Citrix, also aims to make remote desktop a snap for users, and takes it a step further by not generating a unique ID that users need to connect to the host machine. Regarding "Quick Start" as your direct-to-IP connection, I recommend changing that name. That kind of documentation (and lockdown) may never actually be used by any of your customers, but having it documented could go a long way to addressing concerns such as those I mentioned. and I've been thinking about adding firewalling that would simply block all connections in or out to the relevant IP ranges. What connections will be made in typical use (including any connections out to servers controlled by you, why, and what happens if they're blocked?) I say that because for pretty much all of my customers there's no business reason why they should need to connect to servers in China, Africa, Russia, etc.

#Id not connected litemanager windows

What ports are required for inbound/outbound connections and where they need to be able to connect to - for example, can I firewall things so that at the Windows level the application is ONLY allowed to communicate on specific ports and only to specific destinations (like my office)?.

#Id not connected litemanager how to

How to set up for direct-to-IT Vendor connections only (I believe you call this Quick Start, which is probably a bad name due to language issues).

It may be worth making sure your documentation includes coverage of: I deal with healthcare clients, and yes I am a little paranoid, but I'd expect exactly the same kind of concerns from a Russian IT person considering a remote support package developed anywhere within the Washington DC area. Yakhnovets I'm sure you don't and I almost didn't mention it, but I felt that if it wasn't something you'd considered it's something to keep in mind.